Better Business Bureau Serving Western Michigan

  • NonProfits & Individuals
3330 Claystone St SE
Grand Rapids, MI 49546
(616) 774-8236
(800) 684-3222
(855) 581-3777 (fax)
Hours:
Monday - Thursday = 8:30am - 4:30pm
Friday = 8:30am - 3:30pm
Saturday - Sunday = CLOSED

About Us

BBB is the resource to turn to for objective, unbiased information on local businesses, charities, and marketplace news.

Our organization sets standards for ethical business behavior and monitors read more
  • About

    BBB is the resource to turn to for objective, unbiased information on local businesses, charities, and marketplace news.

    Our organization sets standards for ethical business behavior and monitors compliance; with almost 400,000 Accredited Businesses currently meeting and committing to our high standards nationwide. BBB also coaches businesses on ethical behavior and how to build stronger, more trusting relationships with their customers, local communities, and other businesses in the area. BBB helps consumers identify trustworthy businesses, and those that aren’t, through more than 4 million BBB Business Reviews.

    BBB’s mission is to be the leader in advancing marketplace trust in order to create an ethical marketplace where buyers and sellers can trust each other. Our organization also strives to help local consumers find and recommend businesses, brands, and charities they can trust in Western Michigan. BBB Accreditation is an honor – and not every business is eligible. Businesses that meet our high standards are invited to join BBB.

    BBB Serving Western Michigan was founded in 1937 and serves 38 counties in the Lower Peninsula from the Indiana border to near our State's capital and north to the Mackinac Bridge.

  • Media

  • Whom to Contact

    • Phil Catlett
      President
      3330 Claystone St SE
      Grand Rapids, MI 49546
      Phone: (616) 774-8236
  • Directions

    Located off of the East Beltline, between Calvin College and Woodland Mall in Grand Rapids, MI.